The following notification is to inform you of planned maintenance on Syscomm hosted systems infrastructure which may affect your services.

Start:     22/03/2017     21:00
End:       23/03/2017    04:59

Affected Services:

Cloud & Hosted Services:

  • Hosted Exchange

Service Impact:

Cloud & Hosted Services:

The Hosted Exchange platform is expected to be available throughout the window, as actions will be performed one one node at a time, but should be considered at-risk.

Outage Reason:

This window has been scheduled to perform required maintenance on our Hosted Exchange infrastructure in order to improve performance, stability and resolve software defects.

We will be conducting a program of works on the serving nodes sequentially, where load will be shifted off the node that patches are being applied.

It is anticipated that service will be typically available throughout this window, but users should plan for a risk of interruption to service.

Should customers continue to have issues beyond the completion of the maintenance window, please raise this to the attention of our support teams through your primary support channels (typically the Syscomm Portal).

Please accept our apologies for any inconvenience caused, and thank you for your patience during these essential works.