Network Maintenance Notification – 3/10/15
syscomm The following notification is to inform you of planned maintenance on the Syscomm Network which may affect your services.
Start: 2015-10-03 00:01
End: 2015-10-03 06:00
Affected Services:
Network and Transit:
Brief interruption to network transit for the following services:
- ADSL and FTTC services
- Dedicated Ethernet services
- Public internet transit for Cloud and Hosted Services
- MPLS/VPN PWAN Breakouts
- L2TP xDSL delivery
- PWAN Interconnect Services
Service Impact:
Network and Transit:
Periodic interruption to networking routing.
Resilient services will reconnect as services are failed-over between routers.
Non-resilient services will experience brief losses of forwarding.
xDSL Platform:
Periodic PPP drops as services are re-balanced on our LTS/LNS platforms.
Some circuits will experience brief periods of disconnection.
Outage Reason:
This window has been scheduled to enhance our network reliability and deploy service improvements to ensure long term stability to customer systems & connections.
We will be conducting minor network enhancements and deploying additional hardware to provide greater routing capacity to support network growth.
It is anticipated that services will be typically available throughout this window, but users should plan for risk of interruption to service at times beyond 00:01.
Should customers continue to have issues beyond the completion of the maintenance window, please raise this to the attention of our support teams through your primary support channels (typically the Syscomm Portal).
Please accept our apologies for any inconvenience caused, and thank you for your patience during these essential works.